Mind your Ps and Qs and always treat your employees with respect and courtesy
Being in a position of authority in a company does not excuse bad manners and treating staff with disrespect. Bullies are everywhere. They pulled your hair on the playground, made fun of you in high school and unfortunately cannot carry on with their antics in the workplace. Never use the fact that you are in a position of authority to undermine others or take your frustrations out on them. Regardless as to how frustrated you are, and how much pressure you may be under, there is never an excuse for taking your moods out on those who work for you.

Remember safety is no 1. Ensure your company’s safety up to scratch
Two industries that focus extensively on safety, and for good reason, are the mining and the oil and gas industry. Not only is it essential that you as an employer select staff that have a very good knowledge and attitude around the various safety aspects related to safety, but also that you provide them with a safe work environment. Safety comes first, always. Never endanger your employee’s lives by compromising their safety whilst on your premises.

Be aware of the importance of exit interviews
Exit interviews can provide a company with the very important information as to why their employees want to leave the company. There are many reasons that employees chose to quit, including issues around the work culture, day to day concerns, processes, issues around management style, workplace ethics and employee morale, and many more. As a company it is vital to be on top of these things at all times, don’t wait until your star employee has walked out the door before taking notice. Always conduct exit interviews, as they can help to provide you with insight into assessing and analysing overall employee engagement. This information can then be used to help play a part in terms of preventing future employees from leaving your company, and improving the company’s overall working environment.

Make sure you are paying employees what they are worth
Short changing your employees is never a good thing. It causes resentment and there is a very good chance that when a better paying position comes up that they will jump ship. It is also demotivating and employees who feel they are underpaid are less likely go the extra mile for the company they are working for. Ensure that your salaries are fair and in line with industry standards. Do some research in terms of what is a fair wage. Find out what other companies are paying their employees, and always be fair. When employees complain that they feel they are being underpaid and are not able to come out on their salaries, listen and investigate before making any decisions.

Never burn bridges in the workplace
To be burning bridges in the workplace basically means that you are damaging and ending a relationship in the workplace in such a way that it unlikely that it will ever be reparable again in the future. This is important not only for the employee to remember but also the employer. The people you work with on a daily basis are important and it’s imperative that you are able to get along with not only those who work for you, but with those whom you report to, and work closely with. There are all sorts of issues that can arise at work around jealousy, competitiveness, and clashes in personality etc. Regardless of what is causing the friction try very hard to treat those around you with respect and dignity.

Breaking the news to a candidate that they did not get the job
It is never easy breaking the news to a candidate that they did not get the job, and there are a number of ways of going about this. However the most important thing is to ensure you do it professionally. Put yourself in their shoes, and treat them the same way as you would like to be treated, if you were in their shoes. Nobody ever wants to hear that they were not successful in the interviewing process, and it’s not uncommon for candidates to take it very personally. Always ensure you thank the candidate for having taken the time to have come in for the interview. Try if possible to take the time to give them an explanation as to why they were not successful for the job. Candidates can become very disillusioned when they go for job interviews and are rejected with no explanation as to why, or worse still they just never hear back from the company. Ensure that you treat the job seekers with the respect they deserve, and take that little extra time to explain why they were not successful.

The Benefits of Panel Interviews
Do you conduct panel interviews? If not, you may want to start considering doing so. Panel interviews can give your company the chance to get all their technical experts, human resources representatives and line managers involved at the same time in the decision making process. Not only does this save a tremendous amount of time in the recruitment process, but gives you the opportunity to have a number of different opinions when it comes to ensuing the candidate has been checked in all areas, not only in terms of compatibility technically to the role, but also in terms of behavior, personality traits, work ethic etc.

The Power of a Positive Mind
Times are tough, with many companies under severe pressure and battling to survive. The key during these times is to not panic and regardless as to how bleak things are looking, to try to stay positive. Don’t look for scape goats and lay blame elsewhere. Accept responsibility for what has gone wrong and sit down and devise proactive plans going forward. A positive attitude goes a long way in life. Always remember that things do have a way of falling into place eventually, so look on the bright side of life and stay positive.

Do you have an effective functioning intern program?
If you do not have an intern recruitment program on the go, you may be missing out and should be considering getting one into place. It gives you the opportunity to get to know and mentor those young graduates who ultimately will be providing the skills for tomorrow. Even when times are tough and mining is down there are always certain skills that are going to be hard to come by. For this reason it’s imperative you have access to these graduates and form some sort of relationship with them. Even if you don’t have permanent positions for them now, you never know what is around the corner and when you may need to call on them. It can take some effort and time to create a good internship program, but once this is in place, you will be amazed at how much talent there is out there, and what this talent can do to help you improve your business.

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